Exception Reporting

The 2016 contract gives the ability for colleagues-in-training to exception report.

Exception reporting provides colleagues-in-training with the opportunity to inform their employers when their day–to–day work varies significantly and/or regularly from their work schedules.

This may include:

Differences in hours of work
Differences in the pattern of hours worked
Differences in the educational opportunities and support available (please note this will be dealt with by the Director of Medical Education and not the Guardian of Safe Working Hours. For GP colleagues and others, in the absence of a DME this role is fulfilled by the Head of School)
Differences in the support available during service commitments

All exception reports can be viewed by the Guardian of Safe working hours so that potential trends and patterns can be identified and investigated.

Colleagues-in-training and Supervisors within an Acute Host Trust (with 10 or more resident doctors) will use the exception reporting system implemented within that Trust. They should receive login details to the system directly from that Trust
Colleagues-in-training and Supervisors in a GP practice, Public Health, Host Trust with less than 10 colleagues-in-training and Hospices will use Mersey and West Lancashire’s Allocate system to exception report and will receive login details directly from the Allocate e-Rota system. If you require a login or a password reset please email: LE.Enquiries@sthk.nhs.uk

Below, Dr Peter Arthur talks about his role as a Guardian of Safe Working and the importance of Exception Reporting:

*Reference to Health Education England (HEE) in the video above is now referred to as NHS England (NHSE)

Exception Reporting Guidance Document

We appreciate that there may be a lack of knowledge on how to exception report correctly, so we are currently developing a guidance document, which will be available on the website when finalised.

Please email lead.employer@sthk.nhs.uk if you have any issues logging on to Allocate to exception report. The HR Governance team will be able to ensure your account is active and your contact details are correct.