Our Values and Behaviours
Below are the behavioural values that apply to all staff and resident doctors within our remit and highlight the characteristics to be upheld during your time in employment.
Working in healthcare can be both challenging and deeply rewarding. That’s why it is important that we look after each other, communicate honestly and act with compassion. By living these standards, we build a culture where everyone feels valued, patients feel safe and teams feel confident and connected.
Please refer to the below to find out more about the ways we translate values and behaviours into our day-to-day actions.
- We are kind
- Treat every individual with respect
- Are compassionate in our support of patients and colleagues
- Are friendly and welcoming and always introduce ourselves
- Care for each other as we care for our patients
- Are polite and value each other's thoughts and ideas
- We are open
- Are always listening and learning
- Encourage and support two-way communication
- Are honest, fair and open with others
- Take responsibility for our actions and always aim to improve
- Develop our services in the best interests of our communities
- We are inclusive
- Value everyone's cultural, social and personal needs
- Celebrate our differences and support each other
- Listen to all voices
- Work as a team and learn from each other
- Challenge prejudice and promote acceptance
Embedding our values and behaviours
We will work together to embed the behaviours into our everyday processes to ensure we consistently focus on not only ‘what’ we are doing, but also ‘how’ we are doing it.
The values and behaviours will be integrated into our approach to performance management and how we care for our colleagues-in-training.
To support our values of being kind, open and inclusive, the MWL Behavioural Standards Guide sets out how we are expected to work and interact with one another.
