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Ways of Working

Handling Concerns 

There may be circumstances where concerns arise in relation to Dentist Foundation Trainee          (DFT) who are placed within Host Organisations. Any concerns that arise should be shared promptly with the Lead Employer who will support host organisations to handle concerns in line with the Lead Employer Handling Concerns policy and procedure.


Concerns raised may include matters relating to, for example:

  • The conduct, health or capability of the DFT
  • Concerns raised by a DFT in relation to a colleague employed by the Host Organisation
  • Concerns regarding education and training
  • Safeguarding matters
  • General Dental Council (GDC) Fitness to Practice concerns or investigations
  • Serious Untoward Incidents (SUI’s) or Never Events
  • Concerns raised by patients or families in relation to the care provided by the doctor in training
  • Police matters


In all of the above circumstances, it is vital to notify the Lead Employer at the earliest opportunity to enable prompt resolution of any concerns raised and to ensure that appropriate and timely support is available to the Doctor.


If unsure as to whether a concern should be raised to the Lead Employer, it is always better to discuss with a member of the Lead Employer HR Advisory team.

Respect and Dignity at Work

Mersey and West Lancashire is committed to creating a safe and fair working environment where everybody is treated with dignity and respect. Bullying and harassment of colleagues is completely unacceptable.

Each colleague should take personal responsibility for their own behaviour, treating colleagues with respect and for ensuring that they comply with Mersey and West Lancashire Respect and Dignity at Work policy.

For further guidance and support please contact the Lead Employer Case Management HR Advisory team.

The policy and guidance can be found Lead Employer - STHK | Policies and Forms